System Outage Most RRU IT resources will be offline on Saturday, April 27 from 8am to 6pm PST while we upgrade core infrastructurePlease visit the IT Services Knowledgebase for more information.
Book a laptop or iPad You can borrow a laptop or iPad to use on campus. Book your equipment 48 hours in advance through RRU's virtual scheduling system, EMS. Core faculty Staff Computers & technology Every day tools IT Services Teaching
CAMP Managers use CAMP to request: computer accounts and equipment, phone, software, access to drives, corporate applications and shared mailboxes for new people. Core faculty Manager/ Supervisor Staff Every day tools IT Services
Employee departure form (IT-S, Ops & Resilience and Finance) Hiring managers/supervisors fill out this form for IT-S, Ops & Resilience and Finance when an employee is leaving Royal Roads University. (Form 2/2) Manager/ Supervisor Computers & technology Financial planning Human Resources IT Services
Faculty bio template The template for faculty and associate faculty to complete to have their bio published on Royalroads.ca. Associate faculty/Contractor Core faculty Computers & technology IT Services Teaching
IT Customer Service Find answers to your IT-related questions. Search our Knowledgebase, review frequently asked questions and submit a ticket via the Helpdesk for IT support. Associate faculty/Contractor Core faculty Manager/ Supervisor New employee Staff Computers & technology Every day tools IT Services
Replacing or Requesting Adobe Digital Signature Instructions on how to replace or request an Adobe Digital Signature so it is a legitimate method of identity verification. New employee Staff Computers & technology Financial services IT Services
Request computer hardware & software Computer Services provides computer hardware (such as a monitor, keyboard, mouse and webcam) and software to staff and faculty. Request equipment or support. Associate faculty/Contractor Core faculty Staff Computers & technology Every day tools IT Services
Security awareness & compliance Explore IT security resources: find answers to cyber security questions; learn about security concerns; read IT policies and security standards. Associate faculty/Contractor Core faculty Manager/ Supervisor New employee Staff Computers & technology Every day tools IT Services Safety
Technical support — frequently asked questions Find technical support and answers to your frequently asked questions about usernames, resetting passphrases, Moodle, Office 365 and more. Associate faculty/Contractor Core faculty Manager/ Supervisor New employee Staff Computers & technology Every day tools IT Services